> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nushir.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Activation and login

> Sign-in problems, and the errors behind them.

## Wrong password — or is it?

A failed sign-in with the right password usually means the account was created
with a different method. An account registered through Google sign-in has no
password to type; use the same button you registered with.

## Activation links

Where email confirmation is enabled, the activation link is single-use and
expires. An expired link fails quietly — request a fresh one from the sign-in
page rather than retrying the old email.

## Sessions

Signing in issues a session cookie scoped to `platform.nushir.com`. Browser
extensions that strip cookies, and privacy modes that block them, produce the
classic symptom: a successful sign-in that immediately bounces back to the
login page. Allow cookies for the domain and sign in again.

## Password resets

**Forgot?** on the sign-in page sends a reset link. Resetting invalidates
existing sessions on other devices.


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