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Redeeming

Promotional codes are entered at checkout or in billing settings. A valid code shows its effect — percentage or fixed amount, and duration — before you confirm.

How discounts run

A discount applies from the next charge and for the period the code specifies. When it lapses, billing returns to the plan’s standard price; the change is visible in billing settings ahead of the charge.

The usual failures

  • Expired — codes carry an end date.
  • Already used — most codes are once per account.
  • Wrong plan — some codes apply only to specific tiers.
The error at entry names which of these it was. Anything unclear: support, with the code included.